Shea’s Window Solutions Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Shea’s Window Solutions ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any unrelated purposes. All SMS opt-in data is kept strictly confidential.
1. Information We Collect
Personal Information We may collect:
Name, email address, phone number, and physical address
Payment information when you request services or make payments
Communication opt-in records (SMS, email, etc.) with timestamps
Non-Personal Information
IP address, browser type, and device data
Website usage analytics
Cookies and tracking technologies
Customer Communication
Service inquiries and requests
Appointment details
Service history and feedback
2. How We Use Your Information
We use your information to:
Provide and improve our services
Process payments and transactions
Communicate regarding appointments, estimates, and updates
Improve website performance and user experience
Ensure security and prevent fraud
Maintain records of communication preferences
3. SMS Messaging & Compliance
Text Message Program Terms By opting into SMS messages, you agree to receive texts related to:
Appointment reminders
Service updates
Customer support
Opt-In & Consent
Messages are only sent with your explicit consent
All opt-ins are timestamped and recorded
We comply with the TCPA (Telephone Consumer Protection Act)
Opt-Out
Reply “STOP” to unsubscribe at any time
You will receive a final confirmation message
No further texts will be sent unless you re-opt in
Message Details
Message frequency varies
Messages are service-related only
No promotional texts without explicit consent
Support
Reply “HELP” for assistance
Or contact: info@sheaswindowsolutions.com
Carrier Disclaimer
Standard message/data rates may apply
Carriers are not responsible for delays or failures
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information may only be shared with subcontractors (e.g., SMS providers) solely to deliver messages you consented to receive.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal data.
We may share information with:
Service Providers
Payment processors
Scheduling systems
CRM and SMS platforms
(All providers are contractually required to protect your data.)
Legal Compliance
When required by law or legal process
To protect rights or safety
Business Transfers
In case of merger or sale
Data remains protected under this policy
Important: SMS consent data is never shared outside required messaging services.
5. Data Security
We use industry-standard protections:
Data encryption (in transit and at rest)
Secure access controls
Regular system updates and monitoring
Employee training on data handling
While we take strong precautions, no system is 100% secure.
6. Cookies & Tracking Technologies
We use cookies to:
Analyze website trafficImprove performance
Remember user preferences
You can disable cookies in your browser settings, though some features may be limited.
7. Your Rights & Choices
You have the right to:
Access or update your information
Request deletion of your data
Opt out of emails (unsubscribe link)
Opt out of texts (reply STOP)
Withdraw consent at any time
To make a request, contact us below.
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this policy periodically. Updates will be posted on our website with the revised effective date.
